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At present, tomtoc official store only supports shipment to the U.S.We have not opened logistics channels in other countries. We are committed to enabling customers in more countries to experience our products. Stay tuned!

Ship Out Time:
24-72 hours

Delivery Time:
Free Delivery: 3-7 days
Standard Delivery: 3-5 business days
Urgent Delivery: 1-2 business days

NOTE:
*Shipping times may vary depending on the item.

*Due to the coronavirus situation, delivery times may be delayed by 1-7 days in certain areas.

*For further information, please visit our shipping policy page

30-DAY RETURN

Should you purchase or receive a non-customized item directly from tomtoc.com, it is eligible for return within 30 days from the date of purchase. Plus, non-customized orders placed from November 1 to December 31, 2024, come with an extended return window until January 31, 2025, giving you extra time to make returns during the holiday season. Enjoy a stress-free holiday shopping experience! Please Kindly ensure that the item is in impeccable condition for resale.

Please note:
*For more details, kindly refer to our our Return & Exchange Page